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We talk with customers at the help desk, there are often questions such as, "How can I move a group to another plans?" or "Where is the seats in-use list for all subscriptions in an individual subscription?" We're answering these queries (and other questions!) by providing these handy updates.

Change of plans? Absolutely no problem!

For individual members who want to get more advanced and have subscribers for their whole team We've made it easy to switch from one plan to a group plan--or from one group plan to an alternative without any hassle on your end! Learn more -

It's easy to swap group managers

There is a common tendency for employees to move out of their companies or to change their jobs, so we've made it easier to change group managers for you and your members. Learn more -

Group managers can manage the subscription without using a seat

It is easy to exclude group managers from occupying a seat (and benefiting from member benefits) by adjusting the subscription level setting. Learn more -

Reduce friction associated with externally paid subscriptions

The control now is complete over auto-renew which will help control expectations about subscriptions that are paid via external payment. Learn more -

Access to the Manage Members page

See seat usage and seat availability in a single glance

It's now easier to help you understand the effectiveness of your group subscriptions at a glance, with a seat usage report.

We're looking forward to hearing the ways these updates can ease your workload! If you have any concerns regarding these changes, contact us at the Help Desk. We'll be happy to assist you.