Find More Shoppers: Win Social Commerce Strategies

Apr 5, 2023

Social commerce is among the fastest-growing trend in ecommerce, boasting a increase in the compound annual rate (CAGR) about 30%. It's not difficult to figure out what's driving this trend, however. All over the world, individuals are spending on average 2 1/2 hours every day on social media. They interact with their friends to get news, entertainment, and also shop from one spot.

The social commerce sector accounted for close to $1 trillion in revenues in 2022. The global market for e-commerce is estimated at around $3 trillion this means that social commerce could account for about a third of all ecommerce sales. If your company isn't yet implementing a social commerce strategy is the right moment to act!

What exactly is social commerce?

Social commerce allows users the opportunity to purchase directly through social media apps instead of clicking on ads that take them off-platform. As an example, when you're browsing Instagram there may be a purchaseable blog post which features jewelry that catch your eye. Click on the item you're interested in, add it to your shopping cart, and check out - all without leaving Instagram.

example of a shoppable post on Instagram

In the same way that consumers become less likely to leave their favorite applications to go elsewhere for shopping, it's becoming increasingly imperative for companies to put more energy on social media.

Facebook, Instagram, TikTok, Pinterest, Twitch, YouTube as well as WhatsApp are just some of the top social media platforms that offer the ability to purchase products direct. From finding a product on livestreams, a post advertisement, through the in-app marketplace until you've completed your checkout, the entire purchasing process takes place within the application.

What is the distinction between social marketing and commerce?

Social media advertising focuses primarily on attracting users to visit an external website or landing page via advertisements. Social commerce, on the other hand, is the process of purchasing products directly from social media networks, without leaving. It typically provides features like single-click transactions products pages accessible from profiles or posts and chatbots which permit customers to make purchases quickly.

There's definitely an intersection between social ads and social commerce, though. Even though you are able to engage in advertising without having a social commerce store but it's a challenge to make use of social commerce without a form of social advertising.

Before you dive into the advertising portion of your strategy You'll need understand how social commerce can benefit your business , and also where and which, and what, you'll be selling.

What are the main advantages of commerce on the internet?

Social commerce is an effective way to make money from the followers you've gained from social media. It allows you to:

  • Create trust and build relationships with consumers by providing a more convenient way to purchase. Showing that you understand their needs and want to serve them wherever they are can go a long way!
  • Increase conversion rates through providing a seamless shopping experience. Instead of navigating across multiple websites and accounts, customers are able to browse and buy from the same place.
  • Find out more about your clients behavior and purchasing habits using the respective analytics for each platform. In turn, you can utilize the data you collect to improve marketing strategies, targeting, and ad creative.
  • Create brand recognition and engage with audiences that might not have seen your brand on another site.
  • Quickly and easily interact with shoppers to get feedback from them and to provide support for customers.

What social commerce platforms should I use?

When choosing a social commerce platform, it's important to take into consideration where your clients use their time, and what items you'd like to advertise. It's not as simple as setting up stores on your preferred social media sites and waiting to see what happens.

Determine which platforms your customers use and ensure your products are allowed on that platform before you get started.

While there are a lot of similarities between platforms regarding what products aren't allowed (no firearms, illicit substances, live animals, etc.) There are some important distinctions which could have a major impact on your business.

In particular, Facebook and Instagram do not allow the sale of digital content, but TikTok and Twitch allow it. YouTube permits you to sell memberships to channels on-platform so long as you're using YouTube for hosting your content. In other words, the social commerce feature of YouTube's shopping feature doesn't allow users to market digital media, as it's governed by the same rules as Google Shopping.

If you offer products that are limited to social platforms this could make it more challenging for you to make the most of the opportunity that selling on social networks. If you are selling digital downloads, tobacco accessories and alcohol, or other products that are that are related to alcohol, health items, adult products or services, you may not be able to use social commerce in any way or could be restricted to a couple of platforms.

Pinterest tagged products

If you're selling apparel and fashion accessories, home goods, decor cosmetics, beauty items, fitness gear, or tech gadgets, the social commerce market is an enormous opportunity! Not only are these products allowed on every platform (as you comply with guidelines set by the community), they're the types of items that are successful on social media.

What are the essentials to creating a successful social commerce strategy?

Making a good strategy to use social commerce takes time and preparation. Spend time on the following areas to ensure you see the most benefit possible of your investment:

1. Maintain your brand's consistency across every channel

The importance of consistency is paramount for online commerce. The creation of a brand that is easily identifiable and ensuring that fonts, logos, colors as well as tone, message, and content remain uniform across social media platforms is crucial to success.

Make a guidelines for your brand's identity for your design team will be able to refer to when they create text for ads and products as well as stage video and photo shoots, as well as create graphic layouts. It will allow shoppers to recognize the brand's image and feel in your brand no matter where they are browsing.

2. Develop a plan to support the goals you have set.

Prior to creating your content, or investing in creativity-related assets, be sure to create a social media strategy to help you achieve your goals. Consider the kinds of content you'd like to create, where you'll put it up, and what you'll do to promote the content.

3. Define your budget

In the realm of social commerce, thoughtful setting goals and budgets is vital. Be sure to allocate sufficient funds for the essential expenses for creating stores and promoting your product.

Furthermore, you must clearly state your goals so that they're measurable at the end of each campaign, in addition to the weekly, monthly, quarterly, or annual reports.

4. Engage with your customers and future customers. Engage with your potential buyers and clients.

Ads can generate brand visibility and generate revenue, however no other factor influences buyers' decisions like human connection. Proactive, authentic engagement goes a long way towards winning trust. So comment on posts your brand is tagged in, respond to comments on your own blog posts and ads, upload customer pictures and videos, as well as respond to direct messages in a timely fashion.

answering customer questions on Facebook

Additionally, you can direct contact prospective customers. You can begin to build connections with them by commenting on posts that are relevant to your industry or product. You can send direct messages with sponsored content to those who've visited your site before, and keep track of people who are on more than one platform to draw their attention.

5. Make an investment in advertising that is paid

While paid advertising isn't necessary to run a profitable social commerce store, many enterprises find it to be a must to meet their objectives.

If you're new to the world of social advertising, it's likely that you'll want to start by making simple ads. As an example, you could make use of organic content that worked well in the past and then use it again by way of an advertisement. Also, if you've achieved success in a certain print ad, direct mailer, or something else, you can modify it to social media and see if it performs effectively there as well!

If your fans produced content using your product or even tagged you on post, you might be able to use those on ads, too. This is known as user-generated content. highlighting experiences from real-life followers tends to be more effective than a staged photoshoot. This strategy takes the power of reviews and testimonials, and apply it for online marketing.

Advertising types include:

  • Livestream promotions for products (Facebook, Instagram, Twitch, YouTube)
  • Video advertisements (all platforms)
  • Marketplace-sponsored ads (Facebook, Instagram)
  • Increased post posts (Facebook, TikTok)
  • Personalized collection ads (Pinterest)
  • Static image ads (Facebook, Instagram, Pinterest, Twitter)

6. Create a strategy to boost conversions

Even with the best merchandise and a large following of interested customers Sales may not take place at the pace you'd like. For customers to be converted from shoppers, you need to spend the time to develop strategies for closing the deal. It is your goal to ensure that customers have all the info they need, trust your products and brand, and feel a sense of urgency to act. Here are some ways to increase conversions for social commerce

  • Retargeting ads can be created that highlight reviews or testimonials to build trust.
  • Promote answers to common questions so potential buyers are provided with all the details they'll need.

The social media sites are launching new functions and ending others all the time. It's important to stay up to date with new developments so that you can adapt your strategies to make them more beneficial to your business.

Be open to change! Being an early adopter of any new capabilities for social shopping can position you as a cutting-edge company. Knowing the forthcoming changes that will change the landscape of e-commerce (like privacy updates for iOS 15) iOS 15 privacy updates) will give you the opportunity to alter your approach to marketing.

Don't forget to track competitor posts on social media, so you can identify the strategies they're employing. You may find strategies you'd like to copy or avoid . Both can be useful to study. Staying on top of industry trends, successes as well as failings, you'll be ahead of the curve.

8. Make sure to regularly revise your strategy in light of the performance

Social commerce is a rapidly evolving field, requiring continuous optimization and refining. It's crucial to examine the performance of campaigns and products regularly so that you can make adjustments that improve the results you achieve and meet your desired objectives.

If you are evaluating campaign performance take into consideration factors like the level of engagement with your audience and the reach of social media, conversion rates, the cost of acquisition (CPA) and all other aspects that matter to your business.

Examine these indicators to identify the areas of weakness in your approach or areas where there may have potential to improve. It will allow you to identify ways to improve the approach you employ to promote social commerce as time passes and make sure that your strategy is always effective and current.

Last but not least, be sure to connect the social channels you use for commerce to your shop. When you're selling directly via social media, you'll want to ensure your personal store is also connected.

social media extensions available for

There are three important reasons why you should connect your store with your social media platforms:

Social commerce will help you more closely integrate your brand with the daily routines of your key prospects and clients. It could be a simpler, more trusted platform for shoppers and reduce friction, that can increase sales. Furthermore, selling your products directly on social platforms will allow you to tap the full potential of social advertising and measurement tools.

Do not miss this chance to continue to adapt your store!