How to Prevent and Manage the risk of fraud in electronic payments before 2023

Aug 6, 2023

Risk of fraudulent payment is part of every company. An effective payment method could be of great advantage for businesses since it gives customers a satisfaction and trustworthiness and encourages them to come back to your store. If you pick a poor choice for payment, it may ruin your business: Today there's a great deal of fraud. But a reliable platform for processing payments can help lower risks, safeguard your customers, and protect your company's safety. The best part is that the most comprehensive payment solution lets merchants manage fraud without a lot of complications or hassle.

What is the definition of fraud in payments?

A fraudulent transaction occurs in the event of a purchase in which the person who bought it was not the one responsible for approving the transaction. In most cases, fraud is committed using stolen credit card details, which is a type which is called identity theft. The result of fraud is typically property or financial loss from the buyer, or by the consumer or both.

Fraud could be caused by many different methods like the theft of credit card data and also stolen account details, the triangulation method, phishing. We see the results of this in disputes with credit card companies (also known as chargebacks) that are expensive and may cause trouble for companies of any size. The methods used to commit fraud are diverse and continue to change as we enhance our security mechanisms. In this post we'll discuss different kinds of fraudulent use of credit card payments.

Pay fraud is on the rise.

In The State of Online Fraud report by Stripe the researchers discovered that fraud volume has increased significantly from the time of the Covid 19 pandemic: 64 percent of the top executives in business across the globe said it is becoming more difficult for them to combat fraudulent activities. 40% of business owners have reported an increase in attempts at attack on their cards compared to prior times.

The losses incurred by online transactions are predicted to reach $343 billion in the world between 2023 and 2027, as per Juniper Research. There is no question of the likelihood that your company is at risk, only the time is when. Facing inevitable adversity, the best option is to ensure your company's security by implementing effective fraud prevention techniques.

What's the reason for the increase of fraud? Ecommerce growth.

Stripe found that, in the year 2021, companies that use their platform made 60% more payment volume than in 2020. The growth in transactions created an increased risk of fraud.

Payment fraud is a common type

Card testing, carding or other attacks

In the course of conducting tests on cards, a criminal user may attempt to purchase products with stolen credit card information to see whether the credit card number works typically many times with different cards. It allows criminals to swiftly check whether the stolen information could be used to purchase larger items. The most common scenario is when a card's information is bought through malicious individuals after a breach of data.

Card testing purchases are often made from countries in the world which have delivery and billing addresses that aren't in line with the location of the IP address used by the client.

A refusal or refund for suspicious transactions will help in preventing the fraud that occurs with these types of transactions. The charges that were fraudulently charged will be challenged and reversed in the event that they aren't returned.

Stolen credit cards

The fraud of a stolen credit card occurs when consumers purchase an actual purchase with stolen credit card data. If this is the case address of delivery as well as payment could be totally different because the person who is committing fraud wants the item shipped to them instead of to the owner of the card.

It is possible for this type of fraud to be difficult to spot because there are lots of possibilities that buyers might require a new address such as travel or living in another area. If there are any suspicious circumstances, the purchase could require a manual check to determine if the purchase is appropriate for your business and its typical buyers.

What are the dangers of fraud in the payment industry?

Revenue loss and poor customer confidence are the two most important concerns for risk of fraud within the industry of payment, however the business impact of fraudulent activities can have much more severe penalties: Fines that are large for breaking laws, or getting removed from the market.

Revenue loss resulting due to payment disputes

Carts are being abandoned due to fraud detection

Stripe found that "the greater the amount of fraud that a company attempts to stop and avoid, the greater chance it has to stop legitimate transactions and reduce the amount of payment conversion." The prevention measures can sometimes get in the way when clients make a purchase.

If there are too numerous confirmation steps, or if you send your customers to a advertisement or to a separate site where they have to input the details of their credit card They might be unhappy and cancel their order.

The merchant is responsible for fraudulent transactions

Merchants are responsible for the transactions on their websites and at their retail stores. They are required to determine when to approve or deny any suspicious transactions.

The costs incurred due to fraud will frequently be reversed and challenged which will lead to an expense in the process. You can get rid of the charges by refusing or reimbursing fraud-related transactions. But it is essential to respond to any disputes relating to refunds on legitimate charges with evidence of no fraud committed.

Five ways to reduce the risk of payments fraud

Five strategies are either tools or services which can be created at home or purchased by a third party. Internal risk management is the most effective option for large companies with sufficient resources. Purchasing tools can help ease managing the transactions of team members with a small size.

Integrate fraud prevention tools

Software that sets fraud thresholds can block or stop high risk purchases that meet your criteria. These tools to detect fraud will block purchases that are not typical or raises red flags based on data points like IP place of origin or an unusual customer profiling.

A solution developed in-house can require significant time and effort to develop and is the best option for companies with high customization needs or those that handle sensitive information. Third party solutions are easier to implement, however it could be subject to a per-transaction charge.

Understanding the sensitivity and scope of your risk for fraud can assist in deciding which type tool will work best for your organization.

Team members who hire teams for fraud and risk management

The selection of a team or a person to review transactions is commonplace for manually to prevent fraud. The transactions that have been identified can be reviewed and approved or declined in accordance with the rules and guidelines that have been set by your business, or by your payments supplier. The manual approval process for high-risk or expensive transactions may lower your costs and also reduce losses due to fraud.

The purchases that seem to be fake are not acceptable to accept or returned. The dispute should be settled with evidence, or accepted when they're not legitimate. There are many disputes that can be settled with evidence that is dependable, thus removing fees and retaining the profits. Evidence that can be used to establish the facts includes a tracking ID or a screenshot of the delivery, the interactions with the customer, and proof of use. The types of evidence you can use depend on your company's nature but providing proof of receipt and usage could be a strong foundation for dispute protection.

Develop fraud prevention processes

Strategies for preventing and responding to strategies to prevent fraud vary for each firm. It's beneficial to begin by conducting risk assessments that help you or your team to understand the typical consumer has in mind, as well as the kinds of fraud your business is vulnerable to, as well as how fraudsters might discover ways to bypass the fraud prevention strategies you employ.

Make use of the information from your risk assessment to revise the requirements for determining your thresholds for fraud and fraud responses.

Make sure you choose a one-stop system of payment

Medium and small-sized businesses need a complete system. An all-in-one one-stop solution could be the ideal solution for your money as well as your time.

What should you search for in an integrated payment solution

Machine learning

Machine learning models are trained to make decisions using huge amounts of pertinent available data about output and input. Given inputs models determine the probability of a given output. The model then utilizes this probabilities to decide on the evaluation of fraud in every transaction.

Rules that are customizable and also risk-filtering

Customized risk filters enable firms to define limits on the risk tolerance. They could alert suspicious transactions if they are in compliance with certain conditions. The thresholds can be adjusted according to your needs for your business. Filters are designed to be able to handle different requirements, such as:

  • Autorized IP addresses for a specific servers or regions
  • Blocked IP addresses are known to be used for fraud
  • Multiple transactions, rapid and frequently by using the identical IP address.
  • Verification of shipping address
  • The volume or the amount of transactions

The flexibility to alter rules permits the flexibility of different corporate forms. For instance, a clothing store might flag purchases they believe are too large, while an industrial wholesaler could be focused on shipping and billing details.

Conclusion

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