Security concerns for websites are on the list of business owners

Mar 28, 2025

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The majority of business owners fall for the lure of buying cheap hosting services and paying thousands of dollars for security attacks which are usually the result of unsecure security that is provided by the business they decide to work with.

As an organisation must be cautious of low-cost prices when selecting a web hosting service. It is crucial to look at the quality of service, particularly in terms of security. It is crucial to investigate further and make sure you ask relevant questions, or inquire for additional information on the guidelines for security of hosts prior to making your decision. You can't just promise security. You need to understand how security works.

This article can assist. This is a comprehensive outline of the top questions to ask the host about security prior to making a final choice.

1. Data encryption

How to best start is to:

  • Does the hosting provider services provide SSL/TLS certificate, and is it element or a part of their hosting solution?
  • What is the level of encryption that is used to safeguard data while it is during its travel and also during its rest?
  • What is the best way for a host to guarantee the security of private data (e.g. the data of a customer or transactions inside the financial sector)?

The reason it is important:

It is important to ensure that encryption doesn't only be stopped once information is transferred. Additionally, it's important to ensure your information remains secure in transit, meaning that the data is stored on an encrypted server which can't be accessible to any person who's not authorised, despite the fact that they're in a position to gain access to the server or in the centre.

When you're choosing a hosting provider, it's important to ensure that they're using SSL/TLS certifications in alongside employing encryption standards that protect, like the 256-bit Advanced encryption standard (AES), to ensure your personal information is protected during travel and for the duration of your day.

Review the policies and procedure for securing sensitive information in order to make sure that your information is safe in worst case scenarios. The knowledge of these methods for encryption can give you security, being confident that your private and business information is secure.

How handles data encryption

We secure your personal information by implementing strict protections at rest and in transit. When you are at rest.

Furthermore, it secures your data in transit and while in transit. Cloud Platform's (GCP) sophisticated security tools to secure your data on the cloud. This means that every piece of data stored by Google's servers is secured with over 256 bits AES encryption. This protects your information should someone was to gain physical access to the storage device that is located inside the data center. Keys to encryption are constantly updated and are protected with additional layers of encryption, providing extra security.

It's crucial to keep in mind that, regardless of whether the disks were secured, hackers who gains access to your website via the theft of credentials to gain access (like SSH access) or issues that impact your site could gain access to unencrypted backups of your information. It is therefore crucial to take robust security measures on the site level, such as example, using secure passwords, enabling two-factor authentication and regularly upgrading software.

2. Security and firewalls to protect from DDoS.

Your website's security depends on the capability of its firewall. It's the initial protection against cyber attacks of all kinds such as DDoS attacks.

What to do:

  • Do you have host services that provide a web application firewall (WAF) in conjunction with the host service?
  • What can you do to safeguard your firewall from DDoS attacks? Other security threats that you come across regularly?

The significance of this is due to:

If properly controlled, a WAF will block threats that are malicious prior to they reach your website, thus reducing the risk of security breach as well as ensuring that your website's accessibility.

DDoS attacks specifically will overflow your website with massive amounts of users, rendering your site slow or inaccessible to users who are genuine. DDoS attacks can cause a great deal of harm, and could lead to lost revenue and a damaged image and unsatisfied customers.

A strong firewall not only stops this dangerous web traffic, but it can also play a significant role in protecting your site against DDoS attacks. This ensures your website remains operational in case of attack.

An effective firewall along with DDoS security will require more than setting up simple security. Monitoring continues to provide continuous security alerts, as well as the capability to withstand massive attacks, and defend against them.

What is the best way to handle firewalls and DDoS security?

Our company employs an approach that is multi-layered to ensure your website secure against threats like DDoS attacks. The primary strategy we employ to ensure your website's security is connection to Cloudflare.

All traffic that comes from websites that are hosted by Cloudflare will go through Cloudflare and this is where the WAF acts as a trusted filter. The WAF stops dangerous requests, like DDoS attacks, prior to reaching your website.

Security doesn't stop at Cloudflare. We make use of the firewall provided by GCP to provide a third security layer. We also utilize internal systems to search at types of abuse in our network that could block the patterns we believe to be detrimental. This ensures the stability of the entire platform.

3. Recovery strategies and backup

Backups can only be as effective as the length of time it takes to prepare them and how swiftly they're able be restored. While choosing the right server it is crucial to know what alternatives for backups as well as recovery options are available and the best way to secure your data.

What are the most effective inquiries to be asking

  • Backups are made frequently. Where and when are they stored?
  • What's the best way to get the data back in the event of a data leak or breach?
  • Backups are stored and secured off-site in order to protect them from damage should there be a local natural disaster?

What's its significance?

Regular backups of your site using automated backups will ensure your site doesn't lose important information on your website because accidental events like hackers being able to access security information, server failure or an error that is resulted from a user. Knowing that backups are performed frequently, and even every day will ensure that you're capable of returning your site to the most recent version of your site without major information loss.

The location you save backup information is essential. Backups that are secure are stored off-site, which means that the data is secure in the event of issues with your primary servers or your data centers. The encryption of backups will assure that the information you save is safe whenever they are accessed by.

Quickly and effectively restoring backups is crucial. If you experience a technical issue and are able to swiftly and efficiently restore backups with no delay or technical issue will help minimize disruptions while keeping your site running smoothly.

Understanding the methods for recovering and backup can ensure that no matter what happens it will be possible to restore your site with little disruption.

Recovery and backup

We can provide these types of backups:

  • Backups for daily backups are automatically scheduled: We provide automatic daily backups of every website on the WordPress websites we host on our platform. Backups offer a full review of your website's content, including databases, files redirects and settings. If you encounter a problem that requires you to resolve the issue, you'll be able to quickly restore your site to its initial status with only a few steps within My.
  • Hourly and manual backups: When making significant changes to your site You can make as many as five backups manually to make sure you've got your points of restoration precisely when you need them. Also, we provide regular backups for clients who need frequently restored points, which is ideal for eCommerce websites and other environments that are dynamic and where information change frequently.
  • downloadable backups: Users can also download backups of your site in the form of a zip files, each week, once. It contains your website's data and databases that allow users to keep the backup offline to provide extra protection.

Also, we understand the importance of having a fast backup restore. For me, it's user-friendly and straightforward regardless of whether you wish to restore your current site or change the site to a staging one. If you ever need to reverse the restoration process, the backup will be immediately made prior to restoration. It also permits you to keep track of the status of your site.

In addition, according to the plan you choose, backups can be maintained for 30-days, to ensure that you are prepared with backups to choose from should something go incorrect. We also offer longer retention periods for customers who subscribe to the best plans. They also offer greater protection.

4. Control of access and authorization

The control of those that are able to access your site's server, as well as its backend system is crucial for security of your website.

Your website's access not allowed can cause information leaks, site defacement, and even the threat of being breached. It is vital to establish robust access control and security-grade authentication techniques is essential to protect your site.

If you're considering the hosting company knowing how they handle authentication and access control can ensure that your website is protected from unauthorised visitors.

Questions you can ask

  • What measures of access control are in place? to stop non-authorized access to my server and account?
  • Do you have a host which supports MFA? (MFA) to gain access Control Panel, FTP/SFTP, in addition to SSH?
  • How do you control permissions for multiple team members?

Its significance is due to:

Secure access controls lie central to protecting for your site. If you don't have access control, unauthorized users may be able to access the back end of your site. The result could be data theft, changes that are not approved and possibly total management of your site.

Controlling access refers to the method of limiting those who have access to access your site, as well as ensuring that people who have access to your site are using the most secure and up-to-date security methods for authentication.

Controlling permissions is essential for websites which have a lot of people who use the website or have employees on the site. An organized permissions system will ensure that only users with authority to gain access to certain areas on the website that they can access which reduces the possibility that harmful or accidental modifications can be created.

It is crucial to know the way your hosting provider handles permissions for their users, and whether they offer tools for managing access for all members of your staff.

What should we do to manage the security of access control and security?

Choose the services and user roles you want your user to access
Choose the service and user roles you want for your user to join.

Infrastructure, on the infrastructure front In the realm of infrastructure, we use on the infrastructure side, our GCP ID as well as access Management (IAM) system to control access to our servers to internal users. Our internal staff can access the information they require for their work. Because we adhere to the concept of the least privilege, we reduce the chance of having unauthorized gain access to the network. Your website is secured by a variety of layers of security.

It is also possible to restrict access to SSH/SFTP when needed and also change the password restriction which allows you to take complete control over the time and length of access. be given for security reasons for your site.

 SFTP/SSH access information
Access requirements for SSH/SFTP access details.

5. Removal and detection of malware

The ability to detect and remove malware fast is crucial to guarantee the security of your site and its reliability. This is why it's crucial to understand how your hosting provider handles malware detection and removal.

The most crucial issues to consider.

  • Do they provide a malware scanner that is automated, and what frequency do they check?
  • What happens when malware is identified, and how do you eliminate it?
  • Do I have the option to add additional software or plug-ins to ensure my security against malware?

The reason it's so important

Malware attacks can affect the safety of your website and its credibility and can result in the loss of the trust of your customers along with penalty fines on websites using search engines. This is why regular automatic scans to detect malware are vital. They allow you to identify possible malware earlier, allowing swift intervention prior to the damage is significant. In the event that malware is found It is essential to implement efficient and swift removal procedure that will help to quickly return your site back to its original state.

Additionally, the ability to connect your security tool or plug-ins could further improve the security of your system.

Knowing how your host handles the detection and removal of malware provides you with confidence that your website will be scanned for potential threats and quickly cleaned should the site be infected.

How do you handle the removal and detection of malware?

The security assurance we offer guarantees that in the event that your WordPress site is damaged while hosting with us, we'll work in conjunction with you to eradicate any threats to your site. It includes an in-depth examination of your website's files, finding the source of the issue. This includes the removal of any related plugins and themes.

6. Monitoring uptime and responding

If your site is not functioning, it can result in serious issues to your company, such as a drop in revenues, reputation and dissatisfied customers. Uptime monitoring is crucial in making sure that your site is working properly and attracting visitors.

Hosting companies must guarantee top service and reliability, along with robust monitoring tools and an immediate strategy to address any problems that could lead to interruptions.

What to do:

  • Do the hosts offer continuous surveillance of their availability?
  • What is their response time to any downtime? And what are they preparing to respond in the event of restoring the site to its original state and in good order
  • Are they able to guarantee of their uptime percentage as a part of their Service Level Agreement (SLA)?

What's the significance of this?

Monitoring continuously ensures that any downtime is promptly detected, allowing hosting providers to react quickly and limit the negative impact.

A reliable host is one with a method of monitoring their server's performance continuously all day long, and has a dedicated staff that can resolve any issue. Additionally, a promise that they will provide a specific percentage of uptimelike, 99.9 percent, in the context of a service-level agreement (SLA) ensures that the company is committed to ensuring that your site operates without issue.

What your service provider does in monitoring and responding to issues with downtime is crucial for ensuring your site's uptime and availability are reliable.

The monitoring of uptime is performed in

Alongside our internal responses In addition to our internal responses, we also send email when we find problems that persist across several tests. These include problems on the website, DNS misconfigurations, SSL certificates, domain expiration and more. The alerts are proactive, that help you stay aware and respond quickly if need to.

7. Logs and tracking of activity

As well as monitoring the performance of your website, the extensive logging feature allows you to monitor each process that takes place on your site. This assists in troubleshooting and assures you're protecting the security of your site by monitoring the actions of the visitors that access your information, as well as the performance of your servers.

How to best take:

  • Do they provide an activity tracker to keep track of user actions and the access they have to their records?
  • Do I have access to server logs for troubleshooting purposes or to check the performance of my server?
  • What's the duration of times logs are saved and are they able to retrieve these logs?

The reason it is important:

Logging is essential to ensure the safety of your site and also its effectiveness. Activity logs help you identify who was responsible for what, and what they did in the exact time. This is essential for detecting unauthorized actions or pinpointing the root of the issue. Logs of server activity can also be helpful in determining the source of problems with servers and diagnosing errors and monitoring the usage of the resources.

An experienced hosting provider provides users with easy access to their information along with logs of the server. This will ensure you are in a position to verify your website's reliability and security.

How can I better track and manage my logging?

In order to assist you in resolving issues, our platform grants you access to important logs from the server such as error logs, and the possibility to view these logs via My Dashboard.

In addition, the platform offers instant notification that informs users of the state of your system and lets you know when issues that affect the entire platform arise.

8. Audits for security and compliance

Tests for security audits to ensure compliance make sure your website is in line with the standards of the industry and also follows the rules for protecting private information.

Audits of security are performed often to uncover security holes as well as weaknesses within your website. The security systems you choose to utilize will make sure that your website adheres to specific regulations, particularly those that handle personal data or financial information.

Knowing how the host handles security audits and the compliance with security requirements is essential in order to keep your website secure and in compliance.

What to do:

  • Does the host organization often conduct regular security audits of the facilities that it manages?
  • Are the hosts in compliance with the standards and security guidelines (such as SOC 2 PCI DSS, and GDPR)?
  • What security certifications does the host provider hold? And at what intervals are they renewed?

Its significance is attributed to the following:

If you know how your host's approach to security audits, in addition to ensuring they are in compliance with the requirements met, you will be able ensure that your website is in line with the most stringent security requirements and legal standards, decreasing the possibility of security breaches as well as protecting the privacy of your data.

Audits of security: how do we handle they? How do we make sure the integrity of

 trust page
Trust page.

Additionally, we concentrate on Data Leak Prevention (DLP) and Data Rights Management. The software we use is designed to be used in conjunction with your company's Information Security Policy, ensuring security of sensitive information from being exposed to unauthorized access.

With these certifications and periodic reviews and audits, we are able to make sure that your website is situated on a safe and dependable platform that adheres to the most stringent standards in the field.

Learn more about us on our Trust page.

Summary

This isn't a comprehensive checklist, but does cover many essential aspects of hosting and security. It will be possible to find out how your hosting company manages security, by paying attention to key aspects like the security of your data, DDoS prevention, monitoring uptime and security complying.

The answers to these questions can make sure that your company is safe from common threats for every business and accordance with best techniques to protect your data and ensure privacy.

If you take the proper measures to secure your website can give you assurance that your website is secure and allows you to focus on expanding your business.

Joel Olawanle

Joel is a Frontend Developer, and an Editor in Technical. Joel is a committed educator who is passionate about the open-source software. Joel has written more than 300 technical papers, with most of which are focused on JavaScript as well as the frameworks that it utilizes.

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